What's different, and what you'll want to know first.

They don't need one. A permit needs a name and a license plate, and an email is optional. Security checks cars by plate, so the resident never has to open an app or show a screen. Residents who do have phones can use the web or Android app for guest passes and payments.

Import your permit holders from a CSV with a name and plate per row. Rows that can't be imported are listed with the reason, so nothing goes missing quietly. You can run digital permits alongside your stickers for a cycle, then retire the stickers once everyone is in.

Checking a car's current status needs a connection, and the security app says clearly when it's offline instead of showing old answers. Reports drafted while offline stay on the phone until it reconnects. The records themselves live on our servers, so a dead phone or lost Wi-Fi never loses data.

You decide who may tow and what they can see. You can require a report with photos before any tow, give your tow company its own login, and keep every report and photo with the record. The property always makes the enforcement decision.

Each role sees only its own job. Security types a plate and sees whether it's allowed. Attendants see paid cars and how much room is left. It works in any browser or in the Android app, with no special hardware.

Upload a blueprint for an AI first draft, then fix what it missed. If exact spaces don't matter, like an event or pop-up lot, skip the map entirely and run on a car count.

Parking payments go to your own Stripe account, which stays yours no matter what happens to us. You can export residents, spaces, permits, and financial statements to CSV at any time. Plans are month to month, so you're never locked in.

No. Plans are monthly and you can cancel anytime from billing settings. Cancelling takes effect at the end of the current billing period, and partial periods aren't refunded.

Stripe's processing fees are separate and set by Stripe. Some payment types carry a getParkFlow platform fee, which is listed on the pricing page. There are no setup fees or hardware to buy.